Your journey details stay protected.
We collect the information needed to quote and arrange your transfer.
Information we collect
When you submit the quote form, we save your name, contact number, route, travel time, passenger and luggage counts, and any flight, map or access details you provide. If you arrived through a tagged campaign link, we also save its source, medium and campaign name with the enquiry. These tags remain in this browser tab for up to 24 hours. We do not save the Google click ID through this form. We save the enquiry before showing the WhatsApp button; we cannot tell from the website whether you send the prepared chat message. A saved enquiry is not a confirmed booking.
How we use it
Our team uses the details to find your request, check the route and availability, contact you about the quote, measure tagged enquiries and confirmed rides, and arrange a ride if you agree. We do not sell customer information. Only authorised staff can view enquiries in the operations dashboard.
Optional advertising measurement
With your permission, Google Ads cookies help us measure advertising visits and quote requests. Google may receive advertising click identifiers, a page address with customer details removed, and a request reference when a quote request is saved. We do not send your name, phone number, route, flight details or prepared WhatsApp message in this event. A saved quote request is an enquiry, not a paid or confirmed ride. We do not enable personalised advertising or enhanced conversions through this feature.
The Google Ads tag loads only after you allow measurement. Declining does not affect requesting a quote. You can change your choice using Cookie preferences in the footer. We remember that choice for up to 180 days on this device; browser settings may shorten storage. Declining again stops future quote measurement, though cookies already stored may remain until they expire or you delete them in your browser. Google processes advertising data under its privacy policy.
Retention and requests
We keep enquiry and booking records for the time needed to respond and manage the service. For access, correction or deletion requests, contact smiletaxisamui@gmail.com. A detailed retention schedule will be published before online booking and payments open.